Question 1

How long does fabrication and installation take?

Accepted Answer

Most projects are templated within a week of slab selection, fabricated in roughly 1–2 weeks at our Langley shop, and installed in a single day. Total timeline from quote acceptance to install is typically 2–4 weeks depending on material availability and project size.

Question 2

What countertop materials do you work with?

Accepted Answer

We fabricate quartz, quartzite, granite, marble, and Dekton — all cut and polished in-house on our CNC machines and bridge saws. We help you select the right material for your space based on durability, finish, and design intent.

Question 3

Do you offer repairs or replacements?

Accepted Answer

Yes. We repair chips, cracks, and seam issues on existing stone countertops, and we replace damaged or outdated surfaces with new fabricated tops. Reach out with photos and we'll advise on the best approach.

Question 4

What areas do you serve?

Accepted Answer

Faro Countertops serves the entire Lower Mainland and Sea-to-Sky corridor — including Langley, Surrey, Vancouver, Burnaby, Coquitlam, Port Moody, Maple Ridge, Abbotsford, Squamish, and Whistler. See our Areas We Serve page for the full list.

Question 5

How does pricing work and do you offer free quotes?

Accepted Answer

Yes — every quote is free and no-obligation. Pricing depends on slab selection, square footage, edge profile, cutouts, and installation complexity. We provide a transparent, itemized quote after an initial consultation or templating visit.

Question 6

Can I bring my own slab?

Accepted Answer

Absolutely. We're happy to fabricate slabs you've sourced from a stone supplier or yard. We'll inspect the slab on arrival and confirm it's suitable for your design before cutting.

Question 7

What is digital templating and why does it matter?

Accepted Answer

Digital templating uses laser measurement to capture the exact dimensions of your space — down to the millimetre. This eliminates the gaps and inaccuracies of traditional cardboard templates and ensures tight, near-invisible seams when your countertops are installed.

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